The LUXE Vacation Experience
Our Commitment to Excellence
From the onset, LUXEvaca began through a unified vision of designing our business model that delivers our partners and guests with an unequivocal commitment to excellence. It is our belief that our steadfast focus on excellence will create strategic advantages for our company and our partners. By leveraging the following four strengths we endeavor to deliver competitive advantages to our Homeowners:
- The knowledge and experience we’ve acquired through real world successes in owning and operating our own vacation properties both locally and internationally
- Our unique blend of over thirty combined years in the vacation rental industry, residential real estate sales and corporate marketing
- Our industry leadership and continual development of innovative technologies that provide our pool of select properties with unmatched global exposure
- Our continual development of operational systems and procedures that provide flawless execution of our property management and guest services
- Our management team’s formal training and ongoing use of the Malcolm Baldrige National Quality Award criteria for service excellence. (The highest service award given yearly by the US Department of Commerce)
The Right Guests
Our success has enabled us to build a loyal following of global clientele who comes back to LUXE Vaca time and again.
Simplify Your Life
As a full-service vacation rental company, we provide you with a turnkey booking solution, streamlining communication at every step.
No Risk Proposition
We believe in a pay-performance model so there are no sign-up fees or costs. We’re successful when you’re successful PROFESSIONALLY
Your vacation time is valuable, which is why we handpick and inspect every property. The result? Luxury Properties that won’t leave you with unwanted surprises
24/7 CONCIERGE SERVICES
Every guest is appointed a Personal Concierge, with local service now available in key destinations. Upon arrival, our 24Seven Concierge is available
PRICE MATCH GUARANTEE
Who says top quality and great value can’t go hand in hand? At LUXE VACA you can rest easy knowing you’re enjoying competitive nightly rates.
CEO – Founder
Sean is a lifelong resident of Lake Tahoe and over the last 17 years has been immersed in the short-term vacation rental industry. Holding multiple US patents in vacation rental web design and functionality, Sean is recognized within this $20+B industry as a knowledge leader and innovator. His unique combination of owning his own vacation rentals, which have provided him with real world hands-on experience, and his passion for excellence have earned his previous international vacation rental business with a rare, 100% guest satisfaction rating. LUXEvaca is Sean’s latest vision of what the vacation rental business should look like: “Building exemplary homeowner partnerships that securely leverage their beautiful homes with industry leading marketing amd ultimately providing unmatched wonderful guest experiences – in a nutshell, that’s what our focus is and will always be.”
COO – Broker
A resident of the Monterey Peninsula for the past 12 years, Kyle brings a unique combination of his current career in residential real estate with 30+ years of owning and running several multi-million dollar businesses in national apparel distribution and light manufacturing. As LUXEvaca’s COO, Kyle effectively applies his background in residential real estate with his operational design expertise to an ever evolving and demanding vacation rental industry. Effectively partnering with homeowners and managing a wide variety of high-value properties with guest arrivals and departures while providing world class guest services is of course the key to any successful vacation rental business – but actually executing and perfecting this business model is what Kyle’s entire career has been built on.
Zorka Aguilar Ward
Director of Guest Services
A native born Peruvian, Zorka has over 12 years of business experience in both marketing and vacation rentals. Founding and building a highly successful marketing promotional company, Zorka brings LUXEvaca a very powerful array of knowledge and experience with her deep operational/technical skill sets, seamless fluency in three languages and her co-ownership of an international vacation rental business. Known for her steady temperament and soothing communications skills, Zorka also has an uncanny ability to multi-task on projects that range from sublime homeowner and guest communications to complex problem solving. Zorka leads LUXEvaca’s ability to foresee and pro-actively prevent problems from happening – which is a cornerstone of providing world class guest services. In short, Zorka is the brains of the operation!